@nemoskva_bot vs @TonCustomerServiceBot
The score is an object’s place inside its own category, so only neighbours within a category are worth comparing. The category selected now is “Обратная связь”, and it holds 112 objects.
Предложить новость
@nemoskva_bot
83
отвечает
vs
速搜客服
@TonCustomerServiceBot
81
отвечает
A gap of 2 points is within the margin of error: the two are effectively level.
@nemoskva_bot is stronger on: скорость отклика.
@TonCustomerServiceBot is stronger on: упоминания.
Where the gap comes from
Each bar is the object’s place among its category neighbours: 100% means “best in the category on that component”.
@nemoskva_bot@TonCustomerServiceBot
доступность
упоминания
скорость отклика
развитие
Position in the category
@nemoskva_bot
@TonCustomerServiceBot
Measured values
| Metric | @nemoskva_bot | @TonCustomerServiceBot |
|---|---|---|
| Mention reach | 1.1K | 25.6K |
| Response time | 322 ms | 358 ms |
| Answers | yes | yes |
| Purity multiplier | 1.00 | 1.00 |
