@TonCustomerServiceBot vs @u18okbot
The score is an object’s place inside its own category, so only neighbours within a category are worth comparing. The category selected now is “Обратная связь”, and it holds 95 objects.
速搜客服
@TonCustomerServiceBot
86
отвечает
vs
U18小程序OK专线
@u18okbot
85
отвечает
A gap of 1 points is within the margin of error: the two are effectively level.
@TonCustomerServiceBot is stronger on: скорость отклика.
Where the gap comes from
Each bar is the object’s place among its category neighbours: 100% means “best in the category on that component”.
@TonCustomerServiceBot@u18okbot
доступность
упоминания
скорость отклика
развитие
Position in the category
@TonCustomerServiceBot
@u18okbot
Measured values
| Metric | @TonCustomerServiceBot | @u18okbot |
|---|---|---|
| Mention reach | 25.6K | 57.3K |
| Response time | 324 ms | 331 ms |
| Answers | yes | yes |
| Purity multiplier | 1.00 | 1.00 |